Frequently asked questions
Who do you work with?
At H&H, we work with a range of clients in the hospitality industry. This includes hotels, restaurants, wine farms, tourism companies, and any other businesses related to hospitality.
Where are we located?
We are a South African based agency, but we love working with clients from all over the world. Digital marketing allows us to connect with clients regardless of their location. If on-site services are needed, we are happy to make arrangements that fit each project.
How can social media help my hotel/restaurant?
Social media can help your hotel or restaurant in several ways. By maintaining an active presence on social media platforms, you can build brand awareness, engage with your audience, share important updates and promotions, and drive traffic to your website. Additionally, social media offers a platform for guests to leave reviews and share their experiences, which can help attract new customers and build credibility for your business. Overall, social media can help increase your visibility, improve customer relationships, and ultimately drive more bookings or foot traffic to your establishment.
What is the process to get a quote for your services?
We are always excited to connect with potential clients and learn more about their unique digital marketing needs. To get started with a quote, we encourage you to visit our contact page and tell us a little bit more about the services you’re looking for. You can either fill out our form, where we ask a couple of questions about your business, or book an online call to discuss your needs. Once we understand your requirements, we will provide you with a detailed quote to manage your digital projects. We look forward to hearing from you soon!
Our pricing model overview and the factors that influence the cost of our services.
As a digital marketing agency, our services are tailored to the specific needs of each client, which means that the cost can vary depending on several factors, including the scope of the project, the level of customization required, the length of the engagement, and the resources needed to execute the work. We always provide our clients with a detailed quote based on their specific requirements, so they know exactly what they can expect to pay. If you’re interested in learning more about our pricing, we encourage you to visit our contact page and tell us a little bit more about your needs so we can provide you with a detailed quote.
Can you explain your payment process or schedule?
For Digital Marketing services, we operate on a retainer basis, and invoices need to be paid on or before the 25th of the same month. As for Photography, Videography, and Website Design, once you accept our quote, we will require a 50% upfront payment. The remaining 50% will be invoiced upon project completion.